Kindly let us know if you need any further assistance with Windows. Reference: Refer to the following Microsoft article to download the Microsoft Solitaire Collection. Let the game install and then check the functionality. Check Run this program in Compatibility mode.Ĥ. Right-click on the setup file and select Properties.ģ. I suggest you to uninstall and reinstall the Microsoft Solitaire Collection in compatibility mode from the Windows Store.ġ. If the issue persists then follow the below method. Follow the on-screen instructions to run the troubleshooter. Select View all on the top left corner.ĥ. Type troubleshooting in the search bar.ģ. I suggest you to run the Windows Store Apps troubleshooter.ġ. Try the following methods and check if it helps: I appreciate you for providing details about the issue and we are happy to help you. Thank you for being a part of Windows 10. Microsoft Solitaire Collection Freezes Randomly You can check if Solitaire error goes away after doing this. This will launch Windows Store with a cleared cache. If your antivirus or firewall has an app white list, make sure that your Xbox Live-enabled games are on this list. Check the documentation for your antivirus or firewall software to open settings and ensure that the software is notīlocking the app. The steps to unblock the game (or any app that needs to access Xbox Live) will vary depending on the antivirus or firewall software you use. Step 4: Make sure your firewall/anti-virus isn’t blocking the app. The Microsoft Store will open so you can reinstall Microsoft Solitaire Collection. Right click Microsoft Solitaire collection app tile, and the select Uninstall. In the search box, type Microsoft Solitaire Collection. Step 3: Uninstall and reinstall Microsoft Solitaire Collection. Step 2: Run Windows Update troubleshooter. Check this link for the app troubleshooter.
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